Is Animangapop suitable for attendees of all abilities?
The Animangapop team is committed to making sure that all of our fans have an amazing experience but it is a popular event and as such the venue can get very busy and crowded. There is a lot to see across the venue and so visiting involves a bit of movement around the building. They can also be noisy so please consider your individual needs when deciding whether to attend the event.
I require extra assistance while at the event. What are my options?
Carers Entry – We offer one free carers entry when accompanying an attendee that requires extra help. This permits access to the event for the sole purpose to assist with the full paying attendee and as such those entering with this pass will not be permitted to take part in any activities as an individual e.g. Photoshoots, Panels etc.
What is the accessibility of the venue?
Full details can be found on the venues website
Are service animals permitted?
Assistance animals are welcome. Please contact the venue directly should you have concerns or special requirements.
Am I able to rent mobility aids?
Please contact the venue directly should you have concerns or special requirements.
I have an issue on the day who can I talk to?
If at any point during the day you have any issues, your first port of call would be to speak to our ‘Supervisors’ (our senior crew with a Supervisor Lanyard) but if for some reason they can’t help, you can ask to speak to one of our Managers. Please note that it is very hard for us to rectify any issues you have after the event so please do highlight these at the time so we can assist in making your visit enjoyable.
How do I apply?
To enable us to issue your wristbands as quickly as possible on the day we ask that you pre-register by contacting us directly at firstname.lastname@example.org
The following forms of evidence will be accepted:
Disability Living Allowance (DLA) award letter, Attendance Allowance (AA) award letter, Blind Persons Registration, Personal Independence Payment (PIP), Armed Forces Independence Payment, current and valid Blue Badge (photocopy of both sides), medical letter from your doctor or consultant.
Please note: Carer access is excluded from any promotions or gifts advertised.